Survey > Bad

Slow Shipping Times

Yes, Postage was under paid

5-9 Orders

Feedback:

Wishlist: [41]

Still waiting over a week to receive products to make last order right

Yes, Wrong Items

1-4 Orders

Feedback:

Wishlist: [41]

Slow Shipping Times

Yes, Melted chocolate

5-9 Orders

Feedback:

Wishlist: [41]

No Complaints!

Yes, Wrong Items

5-9 Orders

Feedback:

Wishlist: [41]

No Complaints!

Yes,

1-4 Orders

Feedback:

Wishlist: [41]

Chocolate Melted

Yes, Chocolates melted

1-4 Orders

Feedback:

Wishlist: [41]

Slow Shipping Times

Yes, Missing Items

10+ Orders

Feedback:

Wishlist: [41]

Slow Shipping Times

Yes,

5-9 Orders

Feedback:

Wishlist: [41]

No Complaints!

Yes, Missing Items

5-9 Orders

Feedback:

Wishlist: [41]

Slow Shipping Times

Yes, Wrong Items

5-9 Orders

Feedback:

Wishlist: [41]

Slow Customer Service

Yes, Wrong Items

5-9 Orders

Feedback:

Wishlist: [41]

No Complaints!

Yes, Grow Kit Failed

1-4 Orders

Feedback:

Wishlist: [41]

Slow Customer Service

Yes, Items not labeled

5-9 Orders

Feedback:

Wishlist: [41]

Problems with My Order

Yes, Missing Items

1-4 Orders

Feedback:

Wishlist: [41]

Slow Shipping Times

Yes,

1-4 Orders

Feedback:

Wishlist: [41]

Slow Shipping Times

Yes, Delay of over 2 weeks to ship out.

1-4 Orders

Feedback:

Wishlist: [41]

Prices are Expensive

Yes, Was melted. Problem was solved immediately! 🙂

1-4 Orders

Feedback:

Wishlist: [41]

Slow Shipping Times

Yes, Heat Issues, product melted.

10+ Orders

Feedback:

Wishlist: [41]

Slow Shipping Times

Yes, Missing Items

5-9 Orders

Feedback:

Wishlist: [41]

Slow Shipping Times

Yes, Didn’t grow

1-4 Orders

Feedback:

Wishlist: [41]

No Complaints!

Yes, Missing Items

5-9 Orders

Feedback:

Wishlist: [41]

Slow Shipping Times

Yes, Shipping delayed for 5/6 weeks

5-9 Orders

Feedback:

Wishlist: [41]

Slow Shipping Times

Yes, It took over a month to get my last order.

1-4 Orders

Feedback:

need consistent shipping times

Wishlist: [41]

No Complaints!

Yes, It was at the beginning of the year and I ordered a grow kit and it took a few mo the but the owner was soooo nice and made it all better!

5-9 Orders

Feedback:

Wishlist: [41]

No Complaints!

Yes, Grow kit didn’t grow but couldn’t save it.

1-4 Orders

Feedback:

Wishlist: [41]

No Complaints!

Yes, Not really a problem, but occasionally the culture did not make

1-4 Orders

Feedback:

So far, I’m very impressed with your organization and I appreciate what you do and how you do it.

Wishlist: [41]

No Complaints!

Yes, Wonko bar didn’t work

1-4 Orders

Feedback:

Wishlist: [41]

No Complaints!

Yes, Had a failed grow, and it was replaced without even asking

10+ Orders

Feedback:

Wishlist: [41]

No Complaints!

Yes, Missing Items

1-4 Orders

Feedback:

Wishlist: [41]

Slow Shipping Times

Yes, Melted chocolate

1-4 Orders

Feedback:

Wishlist: [41]

No Complaints!

Yes, The humidity domes have not gone well. They get fruit flies in them and the humidity guages failed on two of them and another just died shortly after setup. So I’ve had 1-4 successful attempts. I’m very happy with the bag setup though.

5-9 Orders

Feedback:

Wishlist: [41]

No Complaints!

Yes, Damaged media

1-4 Orders

Feedback:

Wishlist: [41]

Slow Shipping Times

Yes, Product didn’t develop. Had to have a replacement sent.

1-4 Orders

Feedback:

Wishlist: [41]

Slow Shipping Times

Yes, During last year’s transition it took almost 3 months to receive my order. This delay resulted in some mental health issue as I relied on the micro-dosing to reduce general anxiety.

5-9 Orders

Feedback:

Wishlist: [41]

Slow Customer Service

Yes, incorrect tracking number

1-4 Orders

Feedback:

Wishlist: [41]

Slow Shipping Times

Yes, I didn’t feel they were as strong as the ones my sister ordered from you

1-4 Orders

Feedback:

I wish there was more options and that it didn’t take as long to get. I also wish the prices were lower or have discount days. Thank you for caring to receive feedback and I appreciate the discount!

Wishlist: [41]

The mushrooms make me sleepy

Yes, It was guaranteed I’d grow mushrooms but they did not take with two kits

1-4 Orders

Feedback:

Wishlist: [41]

No Complaints!

Yes, strain ordered not available

10+ Orders

Feedback:

Wishlist: [41]

No Complaints!

Yes, Wrong Items, Missing Items

5-9 Orders

Feedback:

You guys have always been so helpful and more than fair with replacements for missing items.

Wishlist: [41]

Slow Shipping Times

Yes, Missing Items

5-9 Orders

Feedback:

Wishlist: [41]

No Complaints!

Yes, Like the previous message, just the issue with a couple of orders not being delivered.

1-4 Orders

Feedback:

Wishlist: [41]

Slow Customer Service

Yes, Grow problems

1-4 Orders

Feedback:

Wishlist: [41]

Problems with My Order

Yes, Wrong Items, Missing Items

5-9 Orders

Feedback:

Wishlist: [41]

Slow Customer Service

Yes, Wrong Items

1-4 Orders

Feedback:

Just very slow email response time was a tad frustrating given that some of the issues were time sensitive and dealing with multiple reps which led to explaining my problem multiple times.

Wishlist: [41]

Slow Shipping Times

Yes, Just excessive delays.

1-4 Orders

Feedback:

You guys always deliver. But I do feel it’s often after I have to prompt you once or twice. I’ve been going through another local vendor, but would like to give ya’ll another shot since it is always quality and I’ve had the most success with your products.

Wishlist: [41]

No Complaints!

Yes, Cracked agar plate

1-4 Orders

Feedback:

Wishlist: [41]

No Complaints!

Yes, Missing Items

1-4 Orders

Feedback:

Wishlist: [41]

Prices Are Expensive

Yes, Missing Items

1-4 Orders

Feedback:

Wishlist: [41]

Slow Shipping Times

Yes, Wrong Items

5-9 Orders

Feedback:

Wishlist: [41]

Slow Shipping Times

Yes, Chocolate was melted

1-4 Orders

Feedback:

Wishlist: [41]

Problems with My Order

Yes, Missing Items

5-9 Orders

Feedback:

Wishlist: [41]

No Complaints!

Yes, Grow Kit Failed, Tincture didn’t work for me 🙁 Also grow kit failed. I was happy with the flower though! 🙂

1-4 Orders

Feedback:

Wishlist: [41]